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Miles Morgan Australia’s 2020 aged care workforce report

The delivery of aged care services at the right time, in the best place for older Australians living with differing levels of capacity, personal circumstances and aspirations – requires evidence-based insights.

The evolving expectations of the workforce need to be better understood, so as to be able to better plan for and prepare the future.

Insights into the aged care workforce

Miles Morgan Australia’s 2020 Aged Care Workforce Report presents valuable data and analysis – particularly regarding workforce supply and demand – to inform future policy settings and investment priorities.

The Report combines labour market intelligence with data from an online marketplace and includes research on topics of interest to the age care sector.

About the report

While there is a universally accepted need for better evidence and insights into Australia’s aged care workforce, not much has changed since 2008 when the Productivity Commission found workforce data relating to aged care services was limited.

The current data landscape is often found to be insufficient for a workforce that is experiencing significant change.

Much of the research and analysis in aged care, focusses on aggregate, homogenous views of demand, and fragmented views of service supply. When demand and supply are primarily planned and projected at an aggregated level, it can be assumed that most workforce planning occurs on a similar basis.

The formulation of workforce policies and improvements in workplace practices requires a continuing flow of information, including both quantitative and qualitative data from diverse data sources.

That is why Miles Morgan Australia has partnered with Qualski, a leading labour market intelligence company, to bring you insights into workforce demand.

We also take a glimpse at the future of work through the eyes of sole traders through data supplied by the online marketplace Mable.

Our Report includes four research insights (Casualisation, Migration, Retention, Competency) as well as qualitative information gathered by Miles Morgan Australia.

The 2020 Aged Care Workforce Report will not only be of interest to industry, but should also encourage greater collaboration across health, aged care, education and employment portfolios.

Key findings

  • As the proportion of people over 85 years old grows, service coverage through the residential aged care sector will shrink – down from the current 6% of the population over 65 years old, to the international comparison of around 4%. This means that high-needs, complex clients will be in the community for longer.
  • Between 2021 and 2025, more than half a million Australians are intending to retire, with half of the current aged care workforce in this critical age demographic.
  • That’s going to put pressure on regional Australia where over the same period, there is a shrinking labour force. In 5 years’ time, there will be only 1.9 workers in small rural towns for every Australian aged over 65 (compared to 4.2 working Australians for every Australian over 65 in our cities).
  • Traditional aged care providers are more willing to advertise when the employment setting is static (i.e. residential care). The indication here is that traditional engagement models are not considered suitable by aged care providers for the dynamic home support environment – leaving workers engaged through traditional employment models with higher levels of insecure work.
  • The report shows the typical aged care workforce profile is female (78.4%), getting older (median age of 52); whereas sole traders and small business have a greater proportion of men (26% male) and younger median age (42 years and getting younger from previous median age of 44).
  • New engagement models will play a critical role in meeting increasing demand for high-quality, individualised support in smaller communities.
  • Sole traders are well suited to delivering local care services – especially outside of capital cities, as they are highly motivated, can be flexible and creative in response to client needs and they know their community.
  • Standardising and streamlining care workforce data collection and reporting will lead to more sophisticated analysis and more responsive policy design. Like all infrastructure investments, there is a clear role for government to invest in sustainable data architecture.
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Miles Morgan Australia’s 2020 Aged Care Workforce Report

Get in touch

For more information or to speak to a member of our partnerships team

About Miles Morgan Australia

Miles Morgan Australia, or MMA, is a privately owned and operated Australian firm with over 23 years of experience, nationally and internationally, in strategic and advisory services, data analytics and visualisation, organisational capability improvement and applied research and evaluation.

By bringing best of breed solutions, we help our clients shape strategy, design and refine operational policies and business practices, as well as implement efficient, impactful programs and services.

We are focussed on delivering tangible outcomes in a way that ensures integrity of research practice, a balanced reflection of needs and perspectives, and builds collaboration for program improvement.

We work with organisations to ensure they are well placed to lean into a solution by generating shared value through knowledge, skills and capability transfer.

With an integrated network of senior personnel across Australia we have a strong track record of working with private business, not-for-profit service providers, social enterprises, peak bodies, Federal, State and international governments – across social and economic portfolios.